Rental Agreement Terms and Conditions
Please review the terms and conditions relating to this reservation. Guest must be 21 years of age to Reserve and Check-In.
(** Note: We accept Visa, MasterCard, and Discover. There is a 3% convenience fee for all credit card payments).
Located in the Village Shops near the Victorian Clock | P.O. Box 46 | Eagles Mere, PA 17731 | 570-525-8710
Payments
A $50.00 fee will be assessed for any returned checks.
A first payment, equal to 50% of the total amount owed (rental fee, cleaning, taxes, etc.) is due and payable to “Robin Vacation Rentals, a division of Fish Real Estate” to confirm your reservation.
Final payment is due at least 14 days before Arrival Date. Final payment must be made in the form of cash, credit card, money order, or check.
Once you have provided your payment and your payment is approved, or money is received, your reservation is confirmed and subject to all cancellation terms and penalties.
Damage Deposit
A damage deposit shall be in the form of a signed credit card authorization form, authorizing Robin Vacation Rentals, a division of Fish Real Estate, to charge Guests for damages or excessive cleaning in a cottage/cabin (Excessive cleaning fees start at $250.00). Documentation detailing damages and charges will be provided to the Guest.
Cancellations and Refunds
Should the Owner of any property elect to remove their property from our rental program, Guest shall not hold Robin Vacation Rentals, a division of Fish Real Estate, liable.
If the Owner is unable to deliver the cottage/cabin to Guest under this Agreement before the Arrival Date because of fire, eminent domain, act of nature, double booking, delay in construction or any other cause, Guest hereby agrees that Robin Vacation Rentals, a division of Fish Real Estate, and Owner’s sole liability as a result of these conditions is a full refund of all payments previously made by Guest. Pursuant to the terms of this Agreement, Guest expressly acknowledges that in no event shall Robin Vacation Rentals, a division of Fish Real Estate, or Owner be held liable for any consequential or secondary damages, including but not limited to, any expenses incurred as a result of moving to a different cottage/cabin or having this Agreement terminated as a result of any damage, destruction or loss to the cottage/cabin. Neither Robin Vacation Rentals, a division of Fish Real Estate, nor Owner shall be responsible for events beyond our control, e.g., inclement weather, maintenance issues, local construction noise, low water level, power outages, acts of nature, etc.
Cancellations or transfers initiated by the Guest must be in writing and received by Robin Vacation Rentals, a division of Fish Real Estate, no less than 60 days before the Arrival Date. In case of cancellations, no refund of payments made will be processed until the cancelled cottage/cabin is re-rented and confirmed for the same dates. If the cottage/cabin is not re-rented, then all payments and processing fees shall be forfeited as damages. If the cottage/cabin is re-rented, or occupied during the same dates, then any payments made will be refunded less a $100.00 administrative fee. No processing fees will be returned. If a Guest transfers from a cottage/cabin with a higher rental rate to a cottage/cabin with a lower rental rate, the Guest will pay the higher rental rate unless and until the cottage/cabin with the higher rental rate is re-rented and confirmed for the same dates. A $100.00 administrative fee applies to all transfers.
Check-In / Check-Out
Upon making your reservation your Rental Agreement will be mailed or emailed to you. This Rental Agreement MUST be initialed, signed, dated, and returned to Robin Vacation Rentals, a division of Fish Real Estate, within 5 days for the reservation to be valid. Under no circumstances will the Guest be given access to a cottage/cabin without a valid, initialed, and signed Rental Agreement and full payment received.
Check-In is NOON on Arrival Date
Check-Out is NOON on Departure Date – No exceptions!
Guest and Guest’s entire party must vacate the cottage/cabin and return the keys to the lock box no later than noon on the Departure Date. Failure to check out on time will result in a $100.00 per hour late check out fee. A $100.00 fee will be charged to replace keys that are not returned on time for any reason. All cottages/cabins are cleaned by a designated cleaning company and inspected following your departure. Routine or standard cleaning is included in your rental fee. If the standard or routine cleaning is insufficient based on the condition of the cottage/cabin following the guest’s departure, an additional fee will be assessed. Excess cleaning fees start at $ 250.00 and can be higher.
Inspection
Guest acknowledges that (i) Guest has personally inspected the cottage/cabin and accepts it in an “as is” condition, or (ii) if Guest has not inspected the property, Guest agrees upon entry to report immediately to the Robin Vacation Rentals, a division of Fish Real Estate, any deficiencies or damages. Guest does not have the right to withhold any payment for any alleged deficiency or damages in the cottage/cabin, or to otherwise claim that the cottage/cabin has been misrepresented to them by the Owner or Robin Vacation Rentals, a division of Fish Real Estate.
Cottage/Cabin Equipment and Maintenance
Although each cottage/cabin will be completely equipped for rental purposes, we cannot accept responsibility for aesthetic conflicts. Robin Vacation Rentals, a division of Fish Real Estate, reserves the right to move Guest to a different cottage/cabin, provided the reassigned cottage/cabin is a similar size and in a similar condition to the original cottage/cabin. All cottages and cabins are privately owned and equipped for basic vacation needs. Kitchen utensils, silverware, pots, pans, glasses, dinnerware, and basic small appliances are available for all cottages/cabins.
Garbage must be disposed as directed in the Property Handbook. Guests are responsible for following the recycling guidelines that are listed in the Property Handbook. If garbage/recycling are not put out per guidelines, there WILL be a fine of $250.00 assessed.
If you cannot locate the Property Handbook, please contact Robin Vacation Rentals, a division of Fish Real Estate, immediately. There is important information in the Property Handbook and you are expected to know and follow the rules.
Some properties may include cable television and/or Internet service. Under no circumstances are Owners required to provide internet or cable television services, nor can the Owner or Robin Vacation Rentals, a division of Fish Real Estate, guarantee that existing internet service or cable television service will be operational. Different properties offer different (or no) cable television and/or internet service. Neither Owner nor Robin Vacation Rentals, a division of Fish Real Estate, makes any representations about the nature or strength of cable television and/or internet services at any cottage or cabin. Neither Owner nor Robin Vacation Rentals, a division of Fish Real Estate, are responsible in any way or to any extent if the cable television and/or internet service is weak, inconsistent, or does not work at all.
Maintenance, insect, rodent, or other problems in the cottage or cabin will be handled in a timely and professional manner. The Rental Agreement rate will not be adjusted due to any malfunction of equipment, which includes TV’s, VCR’s, DVD’s, air conditioning equipment, hot water heaters, stoves, refrigerators, small appliances, door locks, plumbing, malfunction of equipment, etc., or the presence of insects, mammals and rodents (examples: ants, flies, bats, mice, et cetera).
Maximum Occupancy
Each cottage/cabin has a specific maximum occupancy. Take note of the maximum number of Guests allowed in the cottages and cabins before making your reservation. This policy is strictly enforced. If Guests do not adhere to the required occupancy, the Agreement will be automatically terminated and a fine of $500.00 will be assessed.
Firearms/Fireworks
Absolutely no firearms, bb guns, paint ball guns, or guns of any type are allowed in any of the cottages/cabins. No fireworks of any type are permitted. If any violation of this type occurs there will be a fine of $2,000.00 assessed.
Hunting
Absolutely NO hunting on is permitted at any of the cottages or cabins. Violation of our hunting policy will result in the Agreement being automatically terminated with no refund and a fine of up to but limited to $2,000.00.
Pets
Pets are not permitted in any of the cottages/cabins and are not permitted on the grounds around the cottages/cabins, unless specifically permitted by Owner. Certain Owners permit Guests to have pets in certain cottages/cabins and on the surrounding grounds. If you are not in a cottage/cabin that is specifically designated as a pet-friendly property, then you are not allowed to have pets inside or outside of the cottage/cabin. Violation is grounds for immediate termination with no refunds and a minimum fine of $1,000.00 will be assessed. If pets are allowed, additional fees will be applied, and a pet agreement must be executed within the Agreement.
Guests
COTTAGES AND CABINS MUST BE RENTED TO AT LEAST ONE RESPONSIBLE ADULT AT LEAST 21 YEARS OLD. The Guest(s) who rent the cottage/cabin MUST personally occupy the cottage/cabin for the entire time from Arrival Date to Departure Date, no exceptions. Violation is grounds for immediate termination. Properties are patrolled on a regular basis. Occupancy is restricted to the maximum occupancy as set forth in this Agreement. Violating any of these terms gives the Owner the right to terminate the Agreement with no refund to the Guest. Guest agrees that the premises shall not be used for any illegal or unlawful purposes or for parties without prior written permission from the owner. What constitutes a party? It is when you have more people at the cottage/cabin than the maximum occupancy. There will be a minimum assessment of $1,000.00 for parties if the Guest does not have written permission from the Owner, as provided to Guest by Robin Vacation Rentals a, division of Fish Real Estate. Occupancy and use of the cottage/cabin and common areas in such a fashion that disturbs or offends other Guests and/or residents shall be deemed grounds for termination. We want you to have an enjoyable vacation, but you must respect the rights of other Guests and residents.
Furnishings
GUEST WILL NOT REARRANGE ANY ROOMS OR FURNITURE. All cottages/cabins are equipped and furnished to the Owner’s taste and are set up for light housekeeping. IF FURNTITURE IS NOT IN ITS ORIGINAL POSITION, THE GUEST WILL BE CHARGED AN ADDITONAL FEE OF $100.00 FOR RETURNING THE COTTAGE BACK TO ITS ORIGINAL ORDER. GUEST MUST PROVIDE YOUR OWN PAPER GOODS, CLEANING PRODUCTS, TOILETRIES, FOOD, AND ANY OTHER THING YOU MAY NEED TO MAKE YOUR STAY MORE COMFORTABLE. LINENS AND TOWELS ARE PROVIDED IN MOST UNITS BUT PLEASE CHECK THE SPECIFIC UNIT ON WEB SITE DESCRIPTION FOR SPECIFICS.
Telephone
Telephones are provided in some cottages/cabins, and if provided, Guest may make unlimited calls with the LOCAL exchanges. Calls outside of the local area or information request calls are prohibited unless the Guest uses their calling card. Robin Vacation Rentals, a division of Fish Real Estate, will NOT accept ANY long distant phone charges for any reason whatsoever. If long distance calls are made and charged to the cottage or cabin, a $50.00 surcharge will be added to the total long distance telephone bill and the full amount will be charged to the Guest. Local exchanges are as follows: (570), (525), (349), (482), (747), (896), (924), and (946).
Grilling
Grilling is permitted only on driveways, in designated areas, fire pits or on decks away from house. Use of fireworks is prohibited.
Locked Areas
A locked area for which Guest is not provided a key is NOT part of the cottage/cabin that is rented to the Guest. These areas include Owners’ personal storage areas and are specifically excluded from this Agreement. They are off limits to the Guest. Forced entry into these areas is cause for immediate termination and Guest will be charge a damage fee. Guest may also face criminal charges.
Sale of Property
Occasionally Owners will decide to sell their cottages and cabins or remove them from the rental inventory. If you have rented a cottage or cabin in advance and the Owner has elected to remove the cottage or cabin from the inventory for any reason, Guest will be provided with not less than thirty (30) days advance notice that their reservation is being cancelled. The Guest will be offered an alternative cottage or cabin at the current rates and terms, if one is available. If no cottages or cabins are available or if the Guest is not satisfied with the alternative cottage or cabin offered, Guest can terminate the Agreement and receive a full refund of all monies paid, including processing and administrative fees.
Lost, Stolen or Abandoned Articles
Neither Robin Vacation Rentals, a division of Fish Real Estate, nor Owner shall have any responsibility for lost, stolen, or abandoned items. There will be a $25.00 fee plus shipping for any returned item.
Notice Regarding Convicted Sex Offenders (Megan’s law)
The Pennsylvania General Assembly has passed legislation (often referred to as “Megan’s Law” 42 Pa. C.S §§9791 et seq.) providing for community notification of the presence of certain convicted sex offenders. If Guests are concerned about learning if there are any registered sex offenders in the area, Guests should contact the local police department or the Pennsylvania State Police for more information. Guests can also check the information on the Pennsylvania State Police Website at www.pameganslaw.state.pa.us.
Additional Provisions
Robin Vacation Rentals, a division of Fish Real Estate, may enter the premises at any time in the event of an emergency, and reserves the right to give the Guest 24-hours notice to show the property for rental or sales purposes. Robin Vacation Rentals, a division of Fish Real Estate, also reserves the right to enter the premises at any time for maintenance and repair purposes but will make every attempt to do so at the Guest’s convenience. Four-wheel drive vehicles are highly recommended to obtain access to the house, especially during the fall, winter, and spring months. Not all fireplaces are available for Guests to use. Please refer to the Property Handbook to determine first, if you are permitted to use the fireplace, and second, how to use the fireplace. Violation of this rule is grounds for immediately terminating this Agreement, no refunds will be provided, and a minimum fine of $1,000.00 will be assessed.
Acknowledgement
Guest acknowledges they have reviewed and understand the terms of this Rental Agreement and agree to be bound by it.
Consumer Notice
Robin Vacation Rentals, a division of Fish Real Estate, is the rental agent for the Owner pursuant to an exclusive agreement allowing for short term rentals.
Attached, please find a Consumer Notice. This form is required by the Real Estate Commission to be given to all parties involved in a real estate transaction, including renting a vacation property.
If you would please sign this form for our records, we would appreciate it.
In an effort to enable consumers of real estate services to make informed decisions about the business relationships they may have with real estate brokers and sales persons (licensees), the Real Estate Licensing and Registration Act (RELRA) requires that consumers be provided with this Notice at the initial interview.
- Licenses may enter into the following agency relationships with consumers:
Seller Agent
As a seller agent the licensee and the licensee’s company works exclusively for the seller/landlord and must act in the seller’s/landlord’s best interest, including making a continuous and good faith effort to find a buyer/tenant except while the property is subject to an existing agreement. All confidential information relayed by the seller/landlord must be kept confidential except that a licensee must reveal known material defects about the property. A subagent has the same duties and obligations as the seller agent.
Buyer Agent
As a buyer agent, the licensee and the licensee’s company work exclusively for the buyer/tenant even if paid by the seller/landlord. The buyer agent must act in the buyer/tenant’s best interest, including making a continuous and good faith effort to find a property for the buyer/tenant, except while the buyer is subject to an existing contract, and must keep all confidential information, other than known material defects about the property, confidential.
Dual Agent
As a dual agent, the licensee works for both the seller/landlord and the buyer/tenant. A dual agent may not take any action that is adverse or detrimental to either party but must disclose known material defects about the property. A licensee must have the written consent of both parties before acting as a dual agent.
Designated Agent
As a designated agent, the broker of the selected real estate company designates certain licensees within the company to act exclusively as the seller/landlord agent and other licensees within the company to act exclusively as the buyer/tenant agent in the transaction. Because the broker supervises all of the licensees, the broker automatically serves as a dual agent. Each of the designated licensees are required to act in the applicable capacity explained previously. Additionally, the broker has the duty to take reasonable steps to assure that confidential information Is not disclosed within the company.
- In addition, a licensee may serve as a Transaction Licensee.
A transaction licensee provides real estate services without having any agency relationship with a consumer. Although a transaction licensee has no duty of loyalty or confidentially, a transaction licensee is prohibited from disclosing that:
- The seller will accept a price less than the asking/listing price,
- The buyer will pay a price greater than the price submitted in the written offer, and
- The seller or buyer will agree to financing terms other than those offered.
Like licensees in agency relationships, transaction licensees must disclose known material defects about the property.
- Regardless of the business relationship selected, all licensees owe consumers the duty to:
- Exercise reasonable professional skill and care which meets the practice standards required by the RELRA.
- Deal honestly and in good faith.
- Present, a soon as practicable, all written offers, counteroffers, notices, and communications to and from the parties. This duty may be waived by the seller where the seller’s property is under contract and the waiver is in writing.
- Comply with the Real Estate Seller Disclosure Law.
- Account for escrow and deposit funds.
- Disclose, as soon as practicable, all conflicts of interest and financial interests.
- Provide assistance with document preparation and advise the consumer regarding compliance with laws pertaining to real estate transaction.
- Advise the consumer to seek expert advice on matters about the transaction that are beyond the licensee’s expertise.
- Keep the consumer informed about the transaction and the tasks to be completed.
- Disclose financial interest in a service, such as financial, title transfer and preparation services, insurance, construction, repair or inspection, at the time of service is recommended or the first time the licensee learns that the service will be used.
- The following contractual terms are negotiable between the licensee and the consumer and must be addressed in an agreement/disclosure statement.
- The duration of the licensee’s employment, listing agreement or contract/
- The licensee’s fees or commission.
- The scope of the licensee’s activities or practices.
- The broker’s cooperation with and sharing of fees with other brokers.
- All sales agreements must contain the property’s zoning classification except where the property is zoned solely or primarily to permit single family dwellings.
- The Real Estate Recovery Fund exists to reimburse any person who has obtained a final civil judgment against a Pennsylvania real estate licensee owing to fraud, misrepresentation, or deceit in a real estate transaction and who has been unable to collect the judgment after exhausting all legal and equitable remedies. For complete details about the Fund, call (717)-783-3658.
Before you disclose any financial information to a licensee, be advised that unless you select a business relationship by signing a written agreement, the licensee is NOT representing you. A business relationship is NOT presumed.
Special Conditions
NO SMOKING/TOBACCO PRODUCTS: All cottages and/or cabins, and property around them are Non-smoking. No exceptions! A minimum fine of $1,000.00 will be assessed for any violation.
Indemnity
Guest, which includes all family and friends of the Guest, understands and acknowledges that Robin Vacation Rentals, a division of Fish Real Estate (“RVR”), is operating as a leasing agent only, and is NOT a property manager. RVR will serve as a point of contact for Guest and RVR will communicate concerns or items identified by Guest to Owner.
Guest shall be solely responsible for complying with all laws, ordinances, rules, and regulations that affect or govern how the Guest will use the cottage/cabin. This includes, but is not limited to occupancy limits, noise ordinances, parking regulations, use and consumption of alcohol and/or drugs of any kind, possession and use of firearms, and the presence of any hazardous substance or material brought onto the cottage/cabin property by Guest (such as propane tanks or lighter fluid). Guest understands that the items listed in this paragraph are examples only, and that their obligations may include other uses and items not included here.
Guest shall indemnify, defend and hold RVR, its directors, officers, shareholders, employees, contractors, independent contractors, and agents and their respective successors and assigns (Protected Parties) harmless from and against any and all debts, claims, judgments, damages (including property damage, bodily injury or death), penalties, fines, costs, law suits (including, without limitation, lawsuits brought by any third party or arising out of any act or omission of Guest), regulatory or enforcement actions, liabilities or losses (including, without limitation, sums paid in settlement of claims, reasonable attorneys’ fees, consultant fees and expert fees) and all foreseeable and unforeseeable consequential damages, whether known or unknown, fixed or contingent, which are caused by or arise out of the negligent acts or omissions of the Protected Parties.
What this paragraph means is the Guest, including all the Guest’s family and friends, is the only one responsible if something goes wrong while Guest is staying at the cottage/cabin. If anyone gets hurt or killed at the cottage/cabin or on the property while during the term of the rental agreement, then it is YOUR responsibility. If any property, regardless of who owns it, gets broken, damaged or destroyed, it is YOUR responsibility. If anyone sues any of the Protected Parties, which includes anyone employed by RVR or who works for RVR, then it is YOUR responsibility to hire a lawyer and any expert witnesses or consultants to defend not only yourself, but also the Protected Parties. It is important that you understand that YOU are knowingly offering this level of protection to RVR and all of the Protected Parties.
Guest shall indemnify, defend and hold Owner, its directors, officers, shareholders, employees, contractors, independent contractors, and agents and their respective successors and assigns (Owner) harmless from and against any and all debts, claims, judgments, damages (including property damage, bodily injury or death), penalties, fines, costs, law suits (including, without limitation, lawsuits brought by any third party or arising out of any act or omission of Guest), regulatory or enforcement actions, liabilities or losses (including, without limitation, sums paid in settlement of claims, reasonable attorneys’ fees, consultant fees and expert fees) and all foreseeable and unforeseeable consequential damages, whether known or unknown, fixed or contingent, which are caused by or arise out of the negligent acts or omissions of the Owner. Guest shall not be liable to the extent that any claim for indemnification or defense results directly from the gross negligence or willful misconduct of Owner.
What this paragraph means is the Guest is the only one responsible if something goes wrong while they are staying at the cottage/cabin. If anyone gets hurt or killed at the cottage/cabin or on the property while during the term of the rental agreement, then it is YOUR responsibility. If any property, regardless of who owns it, gets broken, damaged or destroyed, it is YOUR responsibility. If anyone sues the Owner, then it is YOUR responsibility to hire a lawyer and any expert witnesses or consultants to defend not only yourself, but also the Owner. The only thing that YOU are not responsible for is if the Owner causes the harm or damage intentionally, or in a way that is so improper that it is shocking to a reasonable person. It is important that you understand that YOU are knowingly offering this level of protection to the Owner.
RELEASE OF LIABILITY
I, (“Guest”), ON THIS DATE, intending to be legally bound hereby acknowledge and agree, and do release from liability, and further agree to defend, indemnify and hold harmless OWNERS, ROBIN VACATION RENTALS (a division of Fish Real Estate); FISH REAL ESTATE, their its directors, officers, shareholders, employees, contractors, independent contractors, agents, and their respective successors and assigns for and from any and all liability for personal injuries (including death) and property losses or damages caused by or suffered in connection with any activity or accommodations provided to the Guest, whether caused by any third party or by the actions of the Guest, or any of their friends and/or family. Further this Release shall apply not only to the Guest, but also to any and all invitees, family and/or friends, or others on the property of cabin/cottage at the request or direction of the Guest.
- My involvement and/or participation in swimming or fishing on the dock or boats(s), activities involving the dock or boat(s) are voluntary, and I am acting under my own free will. I also take full responsibility for all of the people staying with me and anyone else who we involve with swimming, fishing from the dock or boat(s), and any activities involving the dock or boat(s).
- There is a risk of danger, bodily harm, injury, emotional stress or death resulting from swimming or fishing on the dock or boats(s), activities involving the dock or boat(s).
- There is the potential for risks and dangers that may not be obvious or reasonably foreseeable at this time.
- Owners and their employees, as well as Robin Vacation Rentals, a division of Fish Real Estate and their employees or agents, undertake no direct legal or financial responsibility for my personal safety or well-being (or the personal safety and well-being of my family, friends or invitees) when participating in swimming or fishing on the dock or boats(s), activities involving the dock or boat(s), or any activities on the cabin/cottage property.
- I assume the risks, including, but not limited to, those outlined in Section 2 and 3 of this short-term rental agreement.
- I forever release Owners, their employees and Robin Vacation Rentals, a division of Fish Real Estate and their employees and agents, and all related participants from any and all claims and causes of action that I or my representatives now have or may have in the future for personal injury, property damage or wrongful death occurring to me, arising out of participation in swimming or fishing on the dock or boats(s), activities involving the dock or boat(s), or any activities on the cabin/cottage property.
- I am 100% liable for all medical expenses incurred because of any injury or property damage during my participation in swimming or fishing on the dock or boats(s), activities involving the dock or boat(s), or any activities on the cabin/cottage property.
- In the event that any one or more of the provisions of this agreement shall be held to be invalid, illegal, unenforceable or in conflict with the law according to the jurisdiction of the Commonwealth of Pennsylvania the remaining portions will not be invalidated and shall remain in full force and effect.
- It is your responsibility to know what the laws are when using boats or other water craft, it is not our responsibility to tell you what those obligations are. Life vests are provided for your use. Please wear them at all times when using boats.
- The water located at this cottage tends to have iron in it. It tends to smell and may be discolored, and it may discolor clothing, even if washed in the washing machine. Please be advised that neither Robin Vacation Rentals, a division of Fish Real Estate, nor Owner are responsible for your clothing if you wash your clothes, and neither are responsible for supplying drinking water.
- This is a legally binding contract.
I attest that I have read and understand this document and agree to all the provisions listed above.