Terms & Conditions

Please review the terms and conditions relating to this reservation.

We do not rent to vacationing people under the age of 21 unless accompanied by an adult guardian or parent.

Fees

A credit card is required for this reservation.  A hotel sales tax of 6% and local occupancy tax of 3% will be added to the rental fee.  There is a 6% sales tax on the cleaning fee.

Deposits & Payments

For reservations made more than 14 days prior to your arrival, an initial payment of 50% of the rental rate is due and payable to Robin Real Estate at the time of booking your reservation. Remainder of the payment, along with cleaning and applicable tax is due 14 days prior to your arrival. If booking is made within 14 days before your arrival the entire payment is due upon booking your reservation.

Once you have provided your credit card information and are given a confirmation number, your reservation is guaranteed and subject to all cancellation conditions.

Security Deposit & Damage

Renter hereby authorizes Robin Real Estate to charge their credit card for the cost of repairs, replacement, services, telephone charges or extra cleaning for all damage, breakage and/or loss incurred during his/her stay. In the event of damages to the premises, its equipment, furniture, or carpeting, Renter will be responsible for damages including collection costs and attorney’s fees if applicable. Documentation detailing damages and charges will be provided to the guest prior to charges made to your credit card or debited from your account.

Cancellations & Refunds

Although each property will be completely equipped for rental purposes, we cannot accept responsibility for aesthetic conflicts.

Robin Real Estate offers refunds if we can re-rent the cottage during the same time period minus $100.  Robin Real Estate will do their best to re-rent the cottage but if it does not re-rent then there is no refund.

Robin Real Estate is not responsible for events beyond our control, e.g. inclement weather, maintenance issues, power failure, Internet failure etc.

Check-In / Checkout

Upon receipt of your payment, your Reservation Confirmation will be emailed to you.

Check-In is after 12:00 PM EST. No early arrivals please

Check-Out is 12:00 PM EST unless otherwise stated.

Renter and Renter’s entire party must vacate the property no later than the time stated on their rental agreement.  Failure to check out on time could result in a $100/hr. late fee. For lost keys, $100 will be charged to re-key the locks. All homes are cleaned and inspected upon your departure. Housekeeping will take care of the departure requirements. Ex: including but not limited to stripping the beds, gathering laundry, and general cleaning. Dishes have to be washed and properly put away or an additional fee will incur for dirty dishes.

Garbage

For sanitary reasons, ALL accumulated garbage needs to be bagged and set out as instructed on the designated days and at the end of or during your stay.  A $250 fine will be assessed if garbage/recycling regulations are not followed.

Home Equipment

All homes or condos are privately owned and equipped for basic vacation needs.  Certain cottages provide bed linens for the number of beds in rental indicated on the lease.  Please contact Robin Real Estate to confirm.

Kitchen utensils and a starter supply of soap and paper products are made available for all rentals.

Telephones are provided at most locations. Local calls are free. Use a calling card or dial collect to place long distance calls.  Free local calls start with 570 and then are followed by 525,482,924 or 946.

Maintenance problems in the home will be handled in a timely manner. The rental rate will not be adjusted due to any malfunction of equipment, such as but not limited to TV’s, VCR’s, DVD’s, internet, wireless, water issues,  air condition units, hot water heaters, stoves, refrigerators, door locks, etc.

Maximum Occupancy

Each property has a specific maximum occupancy. Take note of the maximum number of guests allowed in the homes and condos before making your reservation. This policy is strictly enforced.  There is a $500 fine for exceeding the capacity.

Renter will be required to fill out a guest list including names and ages.  This is necessary in case of an emergency.

Gatherings/Parties

Our properties are located in residential areas and are rented for personal vacation use only. Parties and other large gatherings are not allowed without prior approval as a fine may incur. Violators risk forfeiture of their rental fees, eviction and fine with a minimum of $1,000.

No Smoking

All homes and condos are Non-Smoking! No exceptions – $1,000 fine. Please help keep our homes smoke free.

No burning except in designated campfires areas, if applicable.

Pet Policy

On cottages with a no pets allowed policy there is a $1,000 fine.  Immediate removal of pet will be requested.

Cleaning

Renter agrees to maintain the cleanliness of the premises during the occupancy and to leave the premises clean and in good condition upon departure.

Additional Provisions

A RRE agent and/or representative may enter the premises at any time in the event of emergency, but will use its best efforts to give 24-hour notice for normal maintenance or sales inspections.
Lessee shall not obstruct common right of ways and easements shared with other owners and occupants. Further, vehicles shall not be parked or driven except on roadways, approaches or driveways.

Noise and nuisance ordinances do apply as well, please keep noise to a minimum after 10PM. Enforcement is by the county sheriff or state police department. Failure to abide may result in forfeiture of your rental.

Hot Tubs/Pools/Ponds

The renter assumes all responsibility for themselves and guests in the care and use of any hot tub/ pool or ponds. Adults must remain with children in all hot tubs, pools, ponds and extreme care and caution must be followed. Robin Real Estate and/or owners are not responsible for any accidents. Use at your own risk.

Disclaimer

The Renter agrees that Robin Real Estate shall not be liable to Renter, Renter’s guests, invitees or any other person for any injury, loss or damage to any person or property on or about the rental premises. Renter shall hold Robin Real Estate harmless and indemnified from and against all loss or damage occasioned by use, misuses or abuse of any part of or fixture on the premises, surrounding areas and from or against any omission, neglect, or default of the Renter, his/her guests or invitees. The Renter acknowledges that Robin Real Estate is acting solely in the capacity of Agent for the property owner and assumes no liability there under.

Should the owner of any property elect to remove their cottage from our rental program, the guest shall not hold Robin Real Estate liable. In such an instance, the guest will be relocated to comparable accommodations determined by Robin Real Estate. If comparable accommodations are not available, the guest will receive a full refund.